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Best-selling Products
Curated selection of best-sellers and top-rated products to help you easily find your favorites.
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Frequently Asked Questions (FAQ)
Q：Will the package show "WOLFTOYZ" or indicate that it contains adult products?
A. No. All orders are shipped in discreet packaging, including unmarked boxes or opaque courier bags. The outer packaging and shipping labels will not display the product name, references to adult products, or the contents of the package, and couriers will not be able to identify your purchased items from the exterior.
Q: This is my first time buying sex toys; how should I choose?
A： First-time users may want to prioritize products that are smaller in size, simple to operate, feature adjustable vibration intensity, and are made of soft materials. You are also welcome to contact our confidential customer service and let us know who the product is for, your budget, and your preferences; we will provide suitable recommendations in a non-judgmental manner.
Q: Is the product safe? Can it be used on sensitive skin?
A. WOLFTOYZ only sells authentic products, and information regarding product materials and safety will be listed on individual product pages. As everyone's skin condition and sensitivity levels differ, please clean the product before initial use and perform a patch test on a small area. If you experience itching, redness, swelling, pain, or any other discomfort after use, please discontinue use immediately and seek medical advice.
Q：Which lubricant should I use?
A. If you are unsure about the material of the product, it is recommended to prioritize the use of water-based lubricant, as water-based formulas are generally compatible with most sex toys and condoms, and are easier to clean. Please check the compatibility instructions on the product page and the lubricant packaging first.
Q：How should sex toys be cleaned before and after use?
A. Generally, you can clean it using warm water and a specialized sex toy cleanser, or a mild, fragrance-free cleaning product. Then, gently pat it dry with a clean towel and allow it to air dry. For non-waterproof products, do not rinse directly with water; please clean them according to the methods specified in the instruction manual.
Q：How should intimate products be stored?
A. After cleaning, allow the product to dry completely before storing it in its original storage bag or in a separate, cool, and dry place. It is best to store toys of different materials separately to prevent them from coming into contact for extended periods, which may cause surface discoloration, deformation, or stickiness.
Q: Who can I contact if I don't know how to use the product?
A： You can contact WOLFTOYZ customer service via the website's live chat or WhatsApp. We will provide you with confidential and professional one-on-one product usage guidance.